20 May 2012 
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Help Desk Software by Kayako eSupport v3.50.06
 

Important Notice

Notice: Before submitting a support ticket, please make sure that you have read all the online tutorials related to your website. Fact: 97% of support queries relate to answers already given in the online tutorials. The online tutorials will also help you to understand your website, and thus your investment.

One of the major reasons why our support system does get extremely busy, and our phone lines also, is due to the fact that a minority of our valued customers have failed to read what is presented before submitting a support request.

Please help us to help you, and read all documentation relating to your purchase before requesting support.

Thank You

Your Support Team